Shipping Policy
Shipping Policy for Sensette Garden
Thank you for shopping with Sensette Garden! We are committed to delivering your order quickly, safely, and efficiently. Please read our shipping policy below for important details regarding processing times, shipping rates, and delivery expectations.
📦 Order Processing
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Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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You will receive a confirmation email once your order is placed and another notification with tracking information once your order has shipped.
🚚 Shipping Rates & Delivery
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We offer flat-rate and calculated shipping options based on weight and destination.
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Free shipping is available on qualifying orders over $75 (U.S. only).
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Delivery times vary depending on your location:
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Standard Shipping: 3–7 business days
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Expedited Shipping: 1–3 business days
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Local Delivery or Pickup (if applicable): Available upon request
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🌱 Special Handling for Live or Perishable Items
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Live cultures, grow kits, or perishable items are shipped Monday–Wednesday to prevent weekend delays.
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These items may be packed with temperature-control materials depending on the season.
🌍 International Shipping
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We currently ship within the United States. For international inquiries, please contact us at sensettegarden@gmail.com to explore options.
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International orders (when available) may be subject to customs duties and taxes which are the responsibility of the buyer.
📮 Tracking Your Order
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A tracking number will be sent to your email as soon as your order ships.
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Please allow up to 24 hours for the tracking information to update.
❗ Shipping Delays
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While we strive for prompt delivery, Sensette Garden is not responsible for shipping delays caused by carriers, weather conditions, or other circumstances beyond our control.
📧 Need Help?
If you have any questions or issues regarding your order or delivery, feel free to reach out to us at:
Email: Sensettegarden@gmail.com
Phone/Text: 984-310-5323
We appreciate your support and are grateful to grow with you.
🌿 With love,
The Sensette Garden Team